We want you to be happy with every purchase from UZ Products. If you are not completely satisfied, you can request a return within 7 days of delivery.

Eligibility

• Items must be unused, in original condition, and in their original packaging.
• Certain items may be non-returnable; these are clearly indicated on the product page.

How to Request a Return

• Contact our support team within 7 days of receiving your order.
• Provide your order number and reason for return.
• Once approved, follow the instructions to send the item back.

Refund Process

• Refunds are issued to the original payment method after the returned item is inspected.
• Please allow up to 5 business days for the refund to appear in your account.

Shipping Costs

• Original shipping fees are non-refundable.
• Customers are responsible for return shipping unless the item was defective or incorrect.

Exchanges

• Currently, we offer refunds only. For exchanges, please place a new order.

Contact

• For questions or assistance, reach out to our support team and we’ll guide you through the process.